These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Member,” “you,” or “your”) and The Sanctuary Golf & Social Club governing your access to and use of the Club’s facilities, services, website (https://thesanctuary.club), and related offerings.
1.Acceptance of Terms
Welcome to The Sanctuary Golf & Social Club (“the Club,” “we,” “us,” or “our”). By purchasing a membership, booking a reservation, accessing our facilities, or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Club’s facilities or services.
These Terms apply to all Members, guests, visitors, event attendees, and any other individuals who access or use the Club’s facilities and services at any of our locations, including Brentwood, Tennessee, and Bonita Springs, Florida.
2.Eligibility
To become a Member or use the Club’s facilities and services, you must meet the following requirements:
- Age Requirement: You must be at least twenty-one (21) years of age to purchase a membership or create an account. Individuals under twenty-one (21) may access the Club’s facilities only when accompanied by a parent or legal guardian who is a current Member in good standing.
- Accurate Information: You must provide true, accurate, current, and complete information during the membership application process and maintain the accuracy of such information throughout your membership.
- Legal Capacity: You must have the legal capacity to enter into a binding agreement under applicable law.
- Application Approval: All membership applications are subject to review and approval by the Club at its sole discretion. The Club reserves the right to decline any application without providing a reason.
3.Membership and Accounts
3.1 Membership Levels
The Club offers various membership levels, each with specific privileges, access rights, and pricing. The Club reserves the right to modify membership levels, benefits, and pricing at any time with thirty (30) days’ advance written notice to affected Members.
3.2 Account Registration
Upon approval, you will be required to create a Member account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify the Club immediately of any unauthorized use of your account or any other breach of security.
3.3 Membership Privileges
Your membership is personal and non-transferable. You may not allow any other individual to use your membership benefits, access credentials, or account, except as expressly permitted under the Club’s guest policies.
3.4 Suspension and Termination
The Club reserves the right to suspend or terminate your membership at any time, with or without cause, including but not limited to: violation of these Terms, the Code of Conduct, or any Club rules or policies; failure to pay fees or charges when due; conduct that is disruptive, harmful, or inconsistent with the Club’s standards and values; or providing false or misleading information in connection with your membership.
4.Fees, Payments, and Billing
4.1 Membership Fees
Membership fees are billed on a recurring monthly basis unless otherwise specified in your membership agreement. All fees are quoted in U.S. dollars and are exclusive of applicable taxes unless otherwise stated.
4.2 Payment Methods
You authorize the Club to charge your designated payment method for all membership fees, event charges, food and beverage purchases, and any other charges incurred in connection with your membership. You are responsible for ensuring that your payment information remains current and valid.
4.3 Automatic Renewal
Your membership will automatically renew at the end of each billing period unless you cancel in accordance with Section 5 of these Terms. By purchasing a membership, you authorize the Club to charge your payment method on a recurring basis until cancellation.
4.4 Late Payments
If a payment fails or is not received by the due date, the Club reserves the right to suspend your membership privileges until the account is brought current. A late fee may be assessed for overdue balances, as communicated to you in your membership agreement.
4.5 Pricing Changes
The Club reserves the right to adjust membership fees and pricing at any time. You will receive at least thirty (30) days’ advance written notice of any fee increases. Continued use of the Club’s facilities and services after the effective date of a price change constitutes acceptance of the new pricing.
4.6 Taxes
You are responsible for all applicable taxes, duties, and government-imposed charges associated with your membership and use of the Club’s services.
5.Cancellation and Refund Policy
5.1 Membership Cancellation
You may cancel your membership at any time by providing written notice to the Club via email. Cancellation requests must be received at least thirty (30) days prior to your next billing date to avoid being charged for the subsequent billing period. Your membership benefits will remain active through the end of the current paid term.
5.2 Refunds
All membership fees and charges are generally non-refundable. No refunds will be issued for partial months, unused time, or unused membership benefits. Refunds may be issued at the Club’s sole discretion in cases of verified billing errors or system malfunctions.
5.3 Initiation Fee
If applicable, initiation fees are non-refundable under any circumstances once your membership has been activated.
6.Reservations and Booking Policy
6.1 Booking Procedures
Reservations for golf simulator bays, pickleball courts, and other Club amenities must be made in advance through the Club’s designated booking system. Booking windows and advance reservation periods may vary by membership level.
6.2 Cancellations and No-Shows
Cancellations must be made at least eight (8) hours prior to the scheduled reservation time. Failure to cancel within the required timeframe or failure to appear for a reservation (“no-show”) may result in forfeiture of the reserved time and/or application of a no-show fee, as determined by the Club.
6.3 Late Arrivals
If you arrive late for a reserved session, your session will still end at the originally scheduled time. No extensions or credits will be provided for late arrivals.
6.4 Peak and Off-Peak Hours
The Club may designate certain hours as peak or off-peak, which may affect availability, pricing, and booking priority. Peak and off-peak schedules will be posted at the Club and on the website.
7.Guest Policy
Members may bring guests to the Club in accordance with the following guidelines:
- Guest Access: Guests must be accompanied by the sponsoring Member at all times while on Club premises. The sponsoring Member is responsible for the conduct of their guests and for ensuring that guests comply with all Club rules, policies, and these Terms.
- Guest Fees: Guest fees may apply and will be charged to the sponsoring Member’s account. Guest fee schedules are available from the membership team.
- Guest Waivers: All guests may be required to sign a liability waiver and/or acknowledge these Terms prior to accessing Club facilities.
- Guest Limitations: The Club reserves the right to limit the number of guest visits per Member and to restrict guest access during peak periods or special events.
8.Code of Conduct
All Members, guests, and visitors are expected to conduct themselves in a manner consistent with the Club’s standards of courtesy, respect, and sportsmanship. The following rules apply at all times while on Club premises:
- Respectful Behavior: Treat all Members, guests, staff, and other individuals with courtesy and respect. Harassment, discrimination, bullying, intimidation, or aggressive behavior of any kind will not be tolerated.
- Appropriate Attire: The Club may establish and enforce dress code policies. Members and guests are expected to comply with all posted dress code requirements.
- Noise and Disturbance: Members and guests should be mindful of noise levels and avoid conduct that disrupts the experience of others.
- Compliance: All individuals must comply with the instructions and directions of Club staff and management at all times.
- Violations: The Club reserves the right to immediately remove any individual who violates the Code of Conduct, without refund or compensation. Repeated violations may result in suspension or permanent revocation of membership.
9.Safety and Equipment Use
9.1 Safety Rules
All Members and guests must adhere to all posted safety rules, guidelines, and instructions while using the Club’s facilities and equipment, including but not limited to golf simulator bays, pickleball courts, and common areas. Appropriate footwear must be worn at all times in designated areas.
9.2 Equipment Use
Members may use Club-provided equipment or bring their own personal equipment, subject to Club guidelines. You are responsible for inspecting any equipment before use. Members are financially responsible for any damage to Club equipment, facilities, or property caused by their negligence, misuse, or violation of Club rules.
9.3 TrackMan Simulators
The Club’s golf simulator bays are powered by TrackMan technology. Members and guests must follow all posted operating instructions and safety guidelines when using the simulator bays. Misuse of simulator technology or equipment may result in charges for repair or replacement and/or suspension of Club privileges.
10.Assumption of Risk and Liability Waiver
10.1 Assumption of Risk
By accessing the Club’s facilities and participating in any activities, including but not limited to golf simulation, pickleball, dining, and social events, you voluntarily assume all risks of injury, illness, property damage, or loss that may arise from your participation. You acknowledge that athletic and recreational activities involve inherent risks.
10.2 Liability Waiver
To the fullest extent permitted by applicable law, you agree to release, discharge, and hold harmless The Sanctuary Golf & Social Club, its owners, officers, directors, managers, employees, agents, affiliates, and representatives (collectively, the “Released Parties”) from any and all claims, demands, actions, causes of action, liabilities, damages, costs, and expenses (including attorneys’ fees) arising out of or related to your use of the Club’s facilities, services, or equipment, except to the extent caused by the gross negligence or willful misconduct of the Released Parties.
10.3 Waiver Requirement
All Members and guests may be required to sign a separate Assumption of Risk and Release of Liability agreement as a condition of accessing the Club’s facilities. Signing such a waiver is a prerequisite for participation in Club activities.
11.Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SANCTUARY GOLF & SOCIAL CLUB OR ANY OF THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE CLUB’S FACILITIES, SERVICES, WEBSITE, OR EQUIPMENT, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE CLUB AND THE RELEASED PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, YOUR MEMBERSHIP, OR YOUR USE OF THE CLUB’S FACILITIES AND SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF MEMBERSHIP FEES PAID BY YOU TO THE CLUB DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.
12.Indemnification
You agree to defend, indemnify, and hold harmless The Sanctuary Golf & Social Club and the Released Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorneys’ fees) arising from: (a) your use of the Club’s facilities, services, or website; (b) your violation of these Terms or any applicable law or regulation; (c) your violation of any rights of a third party; (d) any claim by a third party arising from the acts or omissions of your guests; or (e) any damage to Club property or the property of other Members or guests caused by you or your guests.
13.Alcohol and Food Service Policy
The Club offers food and beverage service, including alcoholic beverages, at its facilities. The following policies apply:
- Legal Drinking Age: Alcoholic beverages will only be served to individuals who are at least twenty-one (21) years of age. Valid government-issued photo identification may be required.
- Responsible Consumption: Members and guests are expected to consume alcoholic beverages responsibly. The Club reserves the right to refuse service to any individual who appears intoxicated or whose behavior may pose a risk to themselves or others.
- Removal: Individuals who exhibit disorderly or disruptive behavior due to alcohol consumption may be asked to leave the premises immediately, without refund or compensation.
- Outside Food and Beverage: Outside food and beverages are not permitted on Club premises unless expressly authorized by Club management.
14.Private Events and Group Bookings
14.1 Event Reservations
Private event reservations are subject to availability and must be booked through the Club’s events team. A non-refundable deposit may be required to secure your reservation.
14.2 Cancellation
Event cancellation policies, including deposit forfeiture timelines and cancellation fees, will be outlined in your event agreement. Cancellations within seventy-two (72) hours of the event may result in forfeiture of the full deposit amount.
14.3 Event Terms
Additional terms and conditions specific to your event, including catering minimums, guest counts, setup and teardown requirements, and payment schedules, will be detailed in a separate event agreement.
15.Property, Damages, and Lost Items
15.1 Damage Responsibility
Members and guests are responsible for any damage to Club property, equipment, furnishings, or facilities caused by their negligence, recklessness, or intentional misconduct. The cost of repair or replacement will be charged to the responsible Member’s account.
15.2 Lost or Stolen Items
The Club is not responsible for any personal property that is lost, stolen, or damaged while on Club premises. Members and guests are advised to secure their personal belongings at all times.
15.3 Surveillance
The Club’s facilities are monitored by security cameras for safety and security purposes. By entering the Club premises, you consent to video and audio surveillance and recording. Surveillance footage is the property of the Club and may be used for security, safety, and operational purposes.
16.Media, Photography, and Marketing
The Club may photograph, record, or otherwise capture images or footage of Members, guests, and events on Club premises for use in marketing, advertising, promotional materials, social media, and other commercial purposes.
By entering the Club premises, you grant The Sanctuary Golf & Social Club a perpetual, royalty-free, worldwide, non-exclusive license to use your name, likeness, image, and voice in any media or format for promotional and marketing purposes, without additional compensation or prior notice.
If you wish to opt out of the use of your likeness in Club marketing materials, you must submit a written request to the Club’s management team. The Club will make commercially reasonable efforts to honor such requests going forward but cannot guarantee removal of materials already in circulation.
17.Intellectual Property
All content, materials, trademarks, logos, service marks, trade names, designs, graphics, photographs, text, software, and other intellectual property displayed on or through the Club’s website, facilities, and marketing materials (collectively, “Club Content”) are the exclusive property of The Sanctuary Golf & Social Club or its licensors and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or otherwise use any Club Content without the prior written consent of the Club, except as expressly permitted by these Terms or applicable law.
18.SMS and Text Messaging
18.1 Description of SMS Use Cases
The Sanctuary Golf & Social Club may send you text messages (SMS and MMS) in connection with your membership and use of our services. By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive recurring automated and non-automated text messages at the phone number you provide. Text messages may include membership notifications, reservation confirmations, promotional offers, club announcements, billing reminders, and customer support communications.
18.2 Opt-In and Consent
Your consent to receive text messages is not a condition of purchasing any goods or services from the Club. You may opt in by providing your mobile phone number during the membership application process, through the Club’s website, by texting a designated keyword, or by otherwise expressly consenting. By opting in, you confirm that you are the owner or authorized user of the mobile device and phone number provided, and that you are authorized to agree to receive text messages at that number.
18.3 Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. After you send STOP, you will receive a one-time confirmation message. Once you opt out, you will no longer receive text messages from the Club unless you re-subscribe. You may also opt out by emailing info@thesanctuary.club.
18.4 Message Frequency
Message frequency may vary depending on your interactions with the Club. Typically, you may receive between two (2) and ten (10) text messages per month, though frequency may increase during promotional periods, events, or time-sensitive communications.
18.5 Message and Data Rates
Message and data rates may apply. Standard messaging and data charges from your wireless carrier may apply to text messages sent to or received from the Club. The Club is not responsible for any fees or charges imposed by your wireless carrier.
18.6 Carrier Liability Disclaimer
The Club and mobile carriers are not liable for delayed or undelivered messages. Text message delivery is subject to effective transmission by your wireless carrier and network availability. Neither The Sanctuary Golf & Social Club nor any wireless carrier shall be liable for any delays, failures to deliver, or errors in the content of any text messages, regardless of the cause.
18.7 Age Restriction for SMS Consent
You must be at least eighteen (18) years of age to consent to receive text messages from the Club. By opting in, you represent and warrant that you are at least eighteen (18) years of age.
18.8 Privacy and Data Use
Your phone number, messaging consent, and related information are collected, used, and protected in accordance with our Privacy Policy, available at https://thesanctuary.club/privacy-policy. We do not sell, rent, or share your phone number or opt-in information with third parties for their own marketing purposes.
18.9 Help and Customer Support
For help or questions regarding our text messaging program, reply HELP to any text message you receive from us, email us at info@thesanctuary.club, or call us at the numbers listed in Section 29.
18.10 Changes to SMS Program
The Club reserves the right to modify or discontinue its text messaging program at any time, with or without notice. If we make material changes, we will notify you by text message or other reasonable means.
19.Privacy and Data Protection
The Club collects, uses, and protects your personal information in accordance with our Privacy Policy, available at https://thesanctuary.club/privacy-policy. By using the Club’s services, website, or SMS messaging program, you acknowledge and consent to the collection and use of your information as described in the Privacy Policy.
If you are a resident of California, Tennessee, Florida, or any other jurisdiction with applicable data privacy laws, you may have additional rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data.
20.Website Terms of Use
20.1 Website Access
The Club’s website is provided for informational purposes and to facilitate membership management, reservations, and communications. Access to and use of the website is subject to these Terms.
20.2 Third-Party Links
The Club’s website may contain links to third-party websites, services, or content that are not owned or controlled by the Club. The Club is not responsible for the content, privacy policies, or practices of any third-party websites.
20.3 User Content
If you submit any content, feedback, reviews, or other materials to the Club or through the website, you grant the Club a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.
20.4 Prohibited Uses
You agree not to use the website in any way that: violates any applicable law or regulation; infringes upon the rights of any third party; introduces malware, viruses, or other harmful code; attempts to gain unauthorized access to the website or its systems; or interferes with the proper functioning of the website.
21.Disclaimers
THE CLUB’S FACILITIES, SERVICES, EQUIPMENT, AND WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE CLUB DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
THE CLUB DOES NOT WARRANT THAT ITS FACILITIES, SERVICES, OR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
22.Facility Access and Maintenance
Access to the Club’s facilities is limited to designated operating hours, which may vary by location and are subject to change. Members will be notified of any changes to operating hours in advance when practicable.
The Club reserves the right to temporarily close all or any portion of its facilities for maintenance, repairs, cleaning, private events, or other operational needs. The Club will endeavor to provide advance notice of planned closures when possible but shall not be liable for any inconvenience caused by such closures.
In the event of a power outage, technical failure, or other force majeure event that renders the facilities or equipment unusable for more than fifteen (15) minutes during a reserved session, the Club will issue a credit for the affected session. No cash refunds will be provided.
23.Governing Law and Dispute Resolution
23.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of laws principles. For Members and activities at the Club’s Bonita Springs, Florida, location, the laws of the State of Florida may apply to the extent required by applicable law.
23.2 Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms shall first be submitted to good-faith mediation. If mediation is unsuccessful, the dispute shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Williamson County, Tennessee, unless otherwise agreed by the parties.
23.3 Waiver of Jury Trial
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE CLUB EACH WAIVE THE RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE CLUB’S FACILITIES AND SERVICES.
23.4 Class Action Waiver
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE CLUB AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
24.Amendments and Modifications
The Club reserves the right to modify, update, or revise these Terms at any time at its sole discretion. Material changes will be communicated to Members via email or by posting an updated version on the Club’s website with a revised effective date.
Your continued use of the Club’s facilities, services, or website after the effective date of any modification constitutes your acceptance of the revised Terms. If you do not agree with any modification, you must discontinue use of the Club’s facilities and services and cancel your membership in accordance with Section 5 of these Terms.
25.Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
26.Waiver
The failure of the Club to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of the Club.
27.Assignment
The Club may assign, transfer, or delegate its rights and obligations under these Terms without restriction and without notice to you. You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of the Club.
28.Entire Agreement
These Terms, together with the Privacy Policy, any membership agreement, event agreement, and any other policies or guidelines incorporated by reference, constitute the entire agreement between you and The Sanctuary Golf & Social Club with respect to your use of the Club’s facilities, services, and website, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.
29.Contact Information
If you have any questions, concerns, or feedback regarding these Terms, please contact us:
The Sanctuary Golf & Social Club
- Brentwood Location: 8114 Isabella Ln, Brentwood, TN 37027
- Bonita Springs Location: 25191 Chamber of Commerce Dr, Bonita Springs, FL 34134
- Email: info@thesanctuary.club
- Website: https://thesanctuary.club
© 2021–2026 The Sanctuary Golf & Social Club. All Rights Reserved.
